How Can We Help?
Whether you have questions about your account, need help with the app, or want to share feedback, we're here to support you on your pet care journey.
Account & Profile
Help with login, password reset, profile updates, and account settings.
Pet Profiles & Journals
Managing pet information, adding journal entries, photos, and health records.
AI Insights
Understanding AI-powered wellness insights and how to use them effectively.
Technical Issues
Troubleshooting app crashes, sync problems, and other technical concerns.
Contact Our Support Team
Can't find what you're looking for? Our friendly support team is ready to assist you. We typically respond within 24-48 hours.
Get in Touch
Tips for Faster Support When contacting us, please include your account email, device type (iOS/Android), app version, and a detailed description of your issue. Screenshots are always helpful!
Helpful Resources
Explore these resources for quick answers and important information about using Fetch.
About Fetch
Fetch is a comprehensive pet care app designed to help pet owners track their furry friends' health, wellness, and daily activities. From journaling memorable moments to receiving AI-powered insights about your pet's wellbeing, we're here to support you every step of the way.
Our mission is to empower pet owners with the tools and knowledge they need to provide the best possible care for their beloved companions. We believe that every pet deserves a happy, healthy life, and we're committed to helping you make that happen.